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*Conflict Resolution

Workplaces are changing. As interpersonal rules of conduct become looser and time deadlines become tighter, conflict resolution is gaining importance as a strategic management issue. Conflict Resolution is the first book to provide specific mediation skills and managerial tools for successfully preventing, managing, and resolving workplace conflicts. Before minor skirmishes become full-blown wars, refer to this hands-on, solution-oriented book.

Product Overview
ISBN 9780071364317
Categories Business and Economics, BX, New Arrivals, Non-Fiction, Non-Fiction: Personal Development
Author(s) Daniel Dana
Publisher McGraw-Hill Publishing Co
Pages 169
Format -
Dimensions -cm x -cm x -cm
Weight 0.3 kg